BASG and consumers

Page for patients and consumers

Here you can get information about medicinal products and medical devices.

Selected topics - easy to understand and transparent.

If you require further information, please contact

General information

The Federal Office for Safety in Health Care (BASG) is not entitled to make individual therapy recommendations. The treatment and the treatment schedule are determined individually for the patient by the physician and are subject exclusively to the responsibility of the treating physician.

The BASG cannot oblige companies to produce or place medicinal products on the market. In order to improve the exchange of information, the BASG publishes a „Shortages catalouge“ of medicinal products which we were notified about by the marketing authorisation holders.

For inquiries on drug prices, please contact Mrs Brigitte Pigisch and Mrs Mag. Simona Iskra of Division VII/B/5 of the Federal Ministry of Social Affairs, Health, Care and Consumer Protection: Tel.: +43/1/711 00-64 4855 or 64 4153 E-Mail: and

The reimbursement of pharmaceutical costs is the responsibility of the Federation of Austrian Social Insurance Institutions.




Get access to the list of medicines that are currently only restrictedly available.

Shortages read more
Reporting to BASG

Reporting to BASG

The Federal Office relies on reports from consumers, health care professionals and companies for the continuous re-evaluation of the safety profile of medicinal products and medical devices.

Reporting to BASG read more
Register of authorised medicinal products

Register of authorised medicinal products

The medicinal products database contains all products authorised in Austria, including up-to-date product information leaflets and the summary of products characteristics (in German).

Register of authorised medicinal products read more
Online medicines retailers

Online medicines retailers

Be on the safe side when buying medicines on the internet. Always look for the logo first.

Online medicines retailers read more