BASG and consumers

Page for patients and consumers

For patients and consumers

This page is intended for you as a user of medicinal products and medical devices — i.e. medicines, remedies or devices that may affect your health.

General information

  • The BASG is not permitted to give individual treatment recommendations. Your treatment and the specific guidelines for it are determined exclusively by your treating doctor.
  • The BASG cannot oblige companies to manufacture or market a particular medicinal product.

Information

Shortages

Distribution restrictions

The BASG provides information when pharmaceutical companies report that a medicine is only available to a limited extent.

Distribution restrictions read more
Reporting to BASG

Reporting

The BASG relies on consumers, healthcare professionals and companies to report any side effects or quality problems with medicines and medical devices — this allows the safety profile to be continuously assessed.

Reporting read more
Register of authorised medicinal products

Austrian medicinal product index

You can find out which medicines are authorised in Austria via the Austrian medicinal product index. This list also contains the current package leaflets and Summary of product characteristics.

Austrian medicinal product index read more
Online medicines retailers

Mail-order pharmacies

If you wish to order medicines online, make sure that the mail-order pharmacy is officially authorised.

Mail-order pharmacies read more